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What can you expect from Greater Sudbury Hydro in the future?

 

Innovation.  Our goal is to offer better products and services to provide our customers and community with the competitive edge that will keep it prosperous.  Our 90 employees are dedicated to delivering the best possible service in a way that is most convenient to our customers.  Flexible payment options, greater hours of service and leading-edge technology mean Greater Sudbury will have the infrastructure available to ensure the community’s success in the new millennium.

 

Responsiveness.  Our goal is to provide our customers with fast and effective service.  This means we are committed to a quick, simple and convenient business that provides our customers with the information and services they require.  We will continue to listen to our customers and adapt our business to meet their expectations.

 

Cost Effectiveness.  Our goal is to provide the service levels demanded by our customers at the lowest possible cost.  We have worked hard to reach this goal.  Although the business has become increasingly more complex our employees have redoubled their efforts and rededicated themselves to the challenge of adapting to customer expectations.  This work will continue.  As we take on new challenges, we are committed to meeting those challenges with a well-trained and motivated staff that hold our customers as the focal point of all of their efforts.