Contact Us
If you have a comment to make or a question you would like answered, please send us email at Customer_Service@sudburyhydro.com. Please provide your full name, address and account number. Comments may also be forwarded to: Supervisor - Customer Services at the Sudbury Office below.
- Sudbury Office:
- 500 Regent Street | P.O. Box 250 | Sudbury, Ontario P3E 4P1
- Monday - Friday, 8:30a.m. - 4:25p.m. | Phone: 705.675.7536 | Fax: 705.671.1413
- Email: info@sudburyhydro.com
- Emergency Hours:
- 24hrs/day, 7days/week
For all other online inquiries please send us email at info@sudburyhydro.com. For general inquiries, emergencies, after-hours and weekends, please use our main telephone number listed above. Otherwise, please use the following numbers where appropriate.
Moving & Billing Inquiries Sudbury: 705.675.7536
Moving & Billing Inquiries West Nipissing: 705.753.2341
Conservation and Demand Management Inquiries: .705.675.0517
Underground Locates: Contact Ontario One Call at 1.800.400.2255
Street Lighting: For street lights in Greater Sudbury call 705.675.7536 Ext 2206, and for street lights in the Municipality of West Nipissing call (705) 753-2341. You can also email us at streetlights@sudburyhydro.com. Appropriate maintenance and repairs are normally completed within 10 working days.